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In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button

In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. The Gigaware USB to Serial Driver is no different as Gigaware used a Prolific chipset.Once you download your new driver, then you need to install it. Having said that however it normally still gets you to operate the device in its usable mode. Some hardware might not be for that specific hardware but the chipset may be the same as someone else’s hardware. This where the drivers are becoming increasingly hard to find even though the hardware is still around. Most of the drivers on this website tends to be mainly for older computers. Note again that this is a Vista / Win7 / Win8 driver and it is only the inf file so it cant be run in compatibility mode. You will then need to click on the install option and the driver will then install the serial driver for you.

Once you right-click on the file you will see the following options on your new menu You will need to right-click on that file. What you should have is the following in the directory where you extracted the file.

In order to install this driver you will need to download the zip file above and extract the content. If it does not work – check the original post for assistance. Prolific made a number of products in the USB to serial range and Gigaware was only a generic copy of the original hardware.